SECTION 1 - DATA COLLECTED

We collect two types of data: the data you provide to us and the data collected by our website. 

We collect personal data including:  information that identifies you personally such as your name and contact details (email address, phone number, address, etc.), order history, credit/debit card details, marketing preferences or data that can be linked in order to identify you directly or indirectly, your activity on the website (date, time and duration of connection, platform of connection, viewed pages, etc.), etc. 

 
SECTION 2 - COLLECTION OF YOUR DATA

We collect data when you: 

• Use or view our website via you browser’s cookies;
• Place an order for any of our products;
• Register to our newsletter;
• Fill our Contact form to contact the team.

We collect your data based on one or several of the following legal bases: 

• You gave your consent;
• We provide a service or execute a contract that was concluded between us;
• We have a legal obligation to do so.

 
SECTION 3 - USE OF YOUR DATA

We collect your data so that we can: 

• Process your order and manage your account;
• Email you with the latest information about RIOPY via our Newsletter;
• Get back to you when you contact us through our Contact form. 

We work with various companies to offer you our products and services. These companies include the following:

• Shopify (for the Store)
• MailChimp (for the Newsletter)

 
SECTION 4 - STORAGE OF YOUR DATA

We store your data in London, UNITED KINGDOM, from where we carry out our activity. 

Our website is hosted by Shopify, a Canadian company. Therefore your data may be transferred to Canada and the United States among other countries. 

We will keep your personal data as long as it is needed or authorized given the objective for which your data was collected and in conformity with the applicable law. 

Once this period has expired, we will delete your data.

 
SECTION 5 – YOUR DATA PROTECTION RIGHTS

Every user is entitled to the following: 

• The right of access: you have the right to request us for copies of your personal data. We may charge you a small fee for this service. 
• The right to rectification: you have the right to request that we correct and/or complete any information you believe to be inaccurate/incomplete. 
• The right to be forgotten: you have the right to request that we erase your personal data, under certain conditions. 
• The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object processing: you have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: you have the right to request that we transfer the data that has already collected to another organization or directly to you, under certain conditions.

If you wish to exercise one or several of the above rights, please write to us at contact@rio-py.com and management@rio-py.com

 
SECTION 6 – COOKIES

We use cookies to improve your experience on our website, including: 

• to keep you signed in;
• to keep track of your cart while you shop. 

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result. 

 
SECTION 7 – LINKS TO OTHER WEBSITES

The RIOPY website contains links to other websites. Our privacy policy applies to our website only; if you click on a link to another website, our privacy policy will not be applicable to said website. 

 
SECTION 8 - CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy at any time to follow changes to our practices or for any operational, legal or regulatory reasons. 

 
SECTION 9 - CONTACT

If you have any question about our privacy policy, you can contact us at the following email address: contact@rio-py.com and management@rio-py.com

The data privacy manager at RIOPY is Jean-Philippe RIO-PY (contact@rio-py.com). 

The EU representative is DENSITY 5, 229 rue Saint-Honoré, 75001 Paris, FRANCE.